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1. |
“We are an international
manufacturer and distributor. Our current manufacturing model
does not work any more. I know we need new processes and systems.
What should we do? How do we make it work?”
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2. |
“We are a new industry –
our customers can rent our applications over the web. Help
us figure out what to do and how to do it.”
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3. |
“We are at 40 stores. Tell
us how our systems and processes must change to enable growth
to 400 stores. Help us do it, and be innovative.”
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4. |
“We are a medium–sized
company. Every month I get surprised by the accounting variances
and we lose money. The Board is getting tired of my excuses.
Tell me what’s going on and what to do.”
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5. |
“We increased our inventory,
yet we still have stock-outs. How do we fix this and still
grow 30% per year?”
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6. |
“I am the COO. I know we
need new software. The President does not think so, and the
CIO wants his pet system. I need someone who can help me get
to the truth. Tell me what's going on.”
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7. |
“We are acquiring a company
of our own size and merging the two businesses together. My
CIO just quit. We can't ship to the same customers in both
businesses and they threaten to leave if we can’t fix
this mess. What can we do quickly? What do we do next?”
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8. |
“We have operations in San
Jose and Europe. No one wants to talk to one another. Can
you investigate and tell me what’s really going on? Is
it the system, the people or the process?"
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9. |
“My CIO is over
his head, and the Board wants action. Everyone says that a
package solution cannot be done. What do you think?”
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10. |
“Our old system
my people are not capable, but the union will not allow that
much change. Can you figure out how this can work, and convince
them to change?”
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